Job Description

Job Description

Job Description

Description:

A Security Officer is responsible for providing protection for hotel guests, employees and

property. They are also responsible for providing guests with a sense of comfort and well being by

maintaining a level of visibility.

• Maintain regular attendance in compliance with Vinayaka Hospitality standards, as required by

scheduling which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper

uniform and name tag when working (per brand standards)

• Comply at all times with Vinayaka Hospitality standards and regulations to encourage safe and

efficient hotel operations.

• Maintain contact with the Front Desk/Night Auditor at all times.

• Use proper radio etiquette at all times when communicating with other employees.

• Maintain and review daily activity log.

• Maintain confidentiality with respect to guest and employee incidents.

•Approach all encounters with guests and employees in a friendly, service oriented manner.

• Check I.D. of visitors/employees as necessary.

• Open secured areas for authorized personnel.

• Maintain an awareness of legal limitations of position (i.e., local ordinances, state ordinances, etc.).

• Check lights and door locks. Investigate auto accidents/theft.

• Respond to complaints.

• Assist guests to their rooms or help guests enter their rooms.

• Conduct room theft investigations.

• Assist during medical emergencies.

• Assist outside agencies as necessary.

• Provide escort.

• Respond to employee altercations.

• Assist with intoxicated guests.

• Respond to security alarms.

• Be knowledgeable about hotel and guestroom locking systems.

• Monitor TV cameras (CCTV).

• Challenge suspicious persons.

• Check safety hazards. Make rounds.

• Administer First Aid/C.P.R as necessary.

• Complete Incident/Accident Reports in a clear and concise manner.

• Answer phone and dispatch.

• Work special functions as requested.

• Receive deliveries and log shipments.

• Deliver requested items to guest rooms.

• Make wake-up calls.

• Pick up items left on property (during rounds).

• Handle items for “Lost and Found” according to the standards.

• Shipping & receiving duties.

• Other duties as required.

In accordance with Illinois law, the compensation and benefits for this position are as follows:

Pay Range:
$19.00 – $19.00 per hour

Compensation within this range will be determined based on relevant experience, skills, and other job-related factors consistent with applicable law.

Benefits

Eligible employees may receive access to the following benefits, subject to plan terms and eligibility requirements:

• Paid  time off, including: 
  • Paid holidays
  • Paid sick leave and/or paid leave
  • Vacation time
• Medical, dental, and vision insurance
• Life and disability insurance
• Employee Assistance Program (EAP)
• Employee discounts (e.g., hotel stays, food & beverage, and partner programs)

Paid Leave

This position is eligible for paid leave benefits in accordance with applicable state and local laws.

The Company provides paid leave benefits that meet or exceed legal requirements. Details regarding accrual, use, and eligibility will be provided upon hire.

Scheduling Expectations

Work schedules for this position are based on business needs and may vary, including:

• Evenings, weekends, and holidays
• Shifts based on occupancy levels, events, and seasonal demand

Schedules are communicated in advance in accordance with Company policy.

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees.

• High School diploma or equivalent and/or experience in a hotel or a related field preferred

• CPR, First Aid and Heimlich maneuver Certified (preferred)

• Position is Full Time 30-40 hrs./week.

• Willing to train right candidate

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